We Are Here To Help

Toll-free (888) 239-8878
or in Idaho (208) 788-6203

Support Hours

Mon–Fri : 6am – 6pm MT

*On-call Emergency, after hours, & holiday
service available 24/7

U.S. Holiday Schedule

Jan  /  New Year’s Day  /  Martin Luther King Jr. Day
Feb  /  Presidents Day
May  /  Memorial Day
Jul  /  Independence Day
Sept  /  Labor Day
Nov  /  Thanksgiving Day and the following day
Dec  /  Christmas Eve and Christmas Day

MyMarketron Support Portal

Video Tutorials & Training

Find & Share Solutions

Open or Track Requests

Browse Product Manuals

Other Portals

Digital Knowledge Base

RadioTraffic Users’ Site

Enter a Request for Support

Please fill out the following form or email us at help@marketron.com to submit your request.

Connect with a Marketron Representative using Remote Access

Step 1

Download a small program to this computer by clicking the button below.

Download Windows AppDownload Mac App

Step 2

Launch the downloaded application. It may be located in your Downloads folder.

Step 3

Give the 9-digit number to your support representative.

Note: When you want to end the support session, be sure to quit the program.

5 star support

World-Class Support Available 24/7

Great support is just as important as great software. We are known for both. Our world-class support organization delivers on the promise of deep software, technical and media industry expertise to help our clients when they need it.